Business Business Analytics Business Management Business Studies Communication Management

Business Management and Communication

4.5

(17)

1497 Enrolled

30 hours 22 minutes

Tanusree Sengupta

About Course

UK Accredited Certification Course with CPD Points

This course bears international accreditations from CA Worldwide and CPD Index!

*Anwita Roy being our Founder and CEO

Course Introduction Video

Preview Lessons from the Course for you to Judge if it'll be Worth Enrolling

Sample Certificate

*Sample certificate for reference only. Actual layout, print size, word choice may vary.

Unlock your leadership potential and master the skills essential for success in the dynamic world of business. This comprehensive Business Management and Communication course equips you with the tools, knowledge, and strategies needed to manage organizations effectively and thrive in today’s competitive global marketplace.

This course prepares students to navigate the complexities of modern business and emerge as confident, effective leaders. Suitable for beginners and professionals alike, it offers flexibility and the opportunity to learn at your own pace.

• Salient Features:

🎖️ UK Accredited Course

🎓 Accredited Certificate of Completion

🏆 Earn CPD Credit Points

👩🏻‍💻 Self-paced Learning

💻 Accessible on Mobile and Laptop

♾ Lifetime Access

Take the first step towards becoming a confident, capable leader. Enroll today and embark on a transformative learning journey that will prepare you to manage businesses, inspire teams, and drive innovation in any industry! 🌟

[In case of any errors you may face, kindly reach out to us immediately at support@scholastia.com with your full name, registered email ID, and payment receipt]

Core principles of effective business management, including strategic planning, decision-making, and organizational leadership.
Techniques to improve communication skills, including verbal, written, and digital communication.
How to manage teams, foster collaboration, and resolve workplace conflicts.
Best practices for professional etiquette and maintaining clear, persuasive communication.
Crisis management strategies to handle emergencies, mitigate risks, and ensure business continuity.
Methods for improving negotiation skills and building strong professional relationships.
Real-world applications of business and communication skills through case studies and interactive exercises.
Tools to enhance personal productivity, manage time effectively, and lead with confidence in dynamic business environments.

A high school diploma or equivalent educational qualification.
Basic knowledge of English proficiency (for reading, writing, and comprehension).
Prior exposure to basic business concepts may enhance understanding but is not mandatory.
A keen interest in learning about business operations, leadership, and administrative processes.
Familiarity with using computers, online learning platforms, and basic productivity tools (such as Microsoft Word, Excel, and PowerPoint).
Access to a Computer/Mobile Device.
Reliable Internet Connection.
Video/Audio Capabilities.

Aspiring entrepreneurs and business owners seeking to develop management and communication skills.
Professionals looking to enhance their leadership, teamwork, and workplace communication abilities.
Recent graduates aiming to build foundational business and communication competencies.
Managers and team leaders who want to improve decision-making, conflict resolution, and crisis management.
Individuals preparing for career advancement or leadership roles in various industries.
Freelancers and self-employed professionals who need to strengthen client communication and project management.
Anyone interested in gaining practical, real-world skills to thrive in dynamic business environments.

Course Content

Lesson 1: Business Studies and Objectives [worth 1 CPD Point]
In this lesson you can learn about the basic essence of Business studies and the objectives. This chapter will help you in building your base for Business Management. Here you will get a detailed idea about Business studies, the purpose of studying it as a major discipline, and the objectives it will help you in becoming a good skilled manager.

Business Studies and Objectives

51:44
Quick Guide on Lesson 1

Lesson 2: Principles of Management [worth 1 CPD Point]
In this lesson, students will explore the core principles that guide effective management, including planning, organizing, leading, and controlling. They will learn about the roles and responsibilities of managers, the importance of decision-making, and how to implement management strategies that drive productivity and organizational success. Through real-world examples, students will also gain insights into different management theories and their practical applications in today’s business environment.

Lesson 3: Business Ethics [worth 1 CPD Point]
In this lesson, students will learn the importance of ethical decision-making in the business world and explore the impact of ethics on corporate culture, stakeholder relationships, and social responsibility. They will examine key ethical principles, such as integrity, transparency, and fairness, and understand how to navigate ethical dilemmas in real-world business situations. By the end of the lesson, students will be equipped to promote ethical practices and contribute to building sustainable, responsible organizations.

Lesson 4: Leadership in Business Management [worth 1 CPD Point]
In this lesson, students will develop an understanding of effective leadership and its critical role in business management. They will learn about different leadership styles, techniques for motivating and inspiring teams, and strategies for handling challenges in a dynamic business environment. By exploring real-world case studies, students will gain practical skills to lead with confidence, foster collaboration, and drive organizational success.

Lesson 5: Communication in Business Management [worth 1 CPD Point]
In this lesson, students will learn the significance of effective communication in managing and leading businesses. They will explore various forms of business communication, including verbal, non-verbal, and written, and understand how to convey ideas clearly, build relationships, and resolve conflicts. By mastering essential communication strategies, students will enhance their ability to lead teams, engage stakeholders, and facilitate smooth organizational operations.

Lesson 6: Modes of Communication [worth 1 CPD Point]
In this lesson, students will explore the different modes of communication used in business management, including formal and informal, verbal and non-verbal, and digital communication. They will learn how to choose the appropriate mode based on the context, audience, and message being conveyed. This lesson will enhance their ability to communicate effectively across various business settings, improving teamwork, collaboration, and overall organizational efficiency.

Lesson 7: Organizational Behaviour and Organizational Communication [worth 1 CPD Point]
In this lesson, students will gain insights into how individuals and groups behave within organizations and how effective communication shapes workplace dynamics. They will explore key concepts such as organizational culture, team dynamics, motivation, and conflict resolution. By understanding the link between organizational behavior and communication, students will learn to foster a positive work environment, enhance collaboration, and improve overall organizational performance.

Lesson 8: Corporate Social Responsibility (CSR) and Corporate Governance [worth 1 CPD Point]
In this lesson, students will learn the principles and significance of Corporate Social Responsibility (CSR) and Corporate Governance in fostering ethical, transparent, and sustainable business practices. They will explore how businesses can balance profit-making with social and environmental accountability while adhering to governance structures that promote accountability, fairness, and stakeholder trust. This lesson prepares students to understand and implement CSR and good governance strategies that drive long-term success and positive societal impact.

Lesson 9: Consumerism and Consumer Protection Act/Laws [worth 1 CPD Point]
In this lesson, students will explore the concept of consumerism and the rights and responsibilities of consumers in the marketplace. They will learn about key provisions of the Consumer Protection Act/Laws, which safeguard consumers against unfair trade practices, defective products, and fraudulent services. By understanding these laws, students will gain insights into ethical business practices and how businesses can build trust by ensuring customer satisfaction and legal compliance.

Lesson 10: Planning and Controlling in Management [worth 1 CPD Point]
In this lesson, students will learn the vital role of planning and controlling in achieving organizational goals. They will explore how to set objectives, develop strategic plans, and implement control mechanisms to monitor progress and ensure alignment with business objectives. This lesson will equip students with tools and techniques for effective decision-making, performance evaluation, and maintaining operational efficiency in a dynamic business environment.

Lesson 11: Communication and Business Writing [worth 1 CPD Point]
In this lesson, students will learn the fundamentals of professional business writing and effective communication techniques. They will explore how to draft clear, concise, and persuasive business documents, such as emails, reports, proposals, and memos. By mastering these skills, students will enhance their ability to convey ideas, maintain professionalism, and build strong connections in the business world.

Lesson 12: Strategic Planning and TOWS Matrix [worth 1 CPD Point]
This lesson focuses on the importance of strategic planning in business management, emphasizing how organizations develop long-term goals and create actionable strategies to achieve them. It introduces the TOWS Matrix, a strategic tool used to analyze external opportunities and threats in combination with internal strengths and weaknesses. Unlike the traditional SWOT analysis, the TOWS Matrix goes a step further by identifying specific strategic options that leverage strengths, mitigate weaknesses, exploit opportunities, and counter threats. By the end of the lesson, learners will understand how to use this matrix to craft effective business strategies, enhance decision-making, and improve competitive advantage in dynamic markets.

Lesson 13: Decision Making in Business Management [worth 1 CPD Point]
In this lesson, you will explore the importance of decision making in business management and learn how effective choices impact organizational success. You will gain insights into the decision-making process, including how to analyze situations, evaluate alternatives, and select the best course of action. This lesson will also cover key factors influencing business decisions, such as market trends, financial outcomes, resource allocation, and risk management. By understanding both structured and intuitive approaches, you will develop the skills needed to make sound decisions that drive growth, enhance efficiency, and strengthen a company's competitive position.

Lesson 14: Marketing and Business Management [worth 1 CPD Point]
In this lesson, you will learn about the vital role of marketing in business management and how it contributes to achieving organizational objectives. The lesson will explore key marketing concepts, including market research, target audience identification, product positioning, and the 4 Ps of marketing: Product, Price, Place, and Promotion. You will also examine how effective marketing strategies align with broader business goals, enhance brand value, and create customer satisfaction. By the end of this lesson, you will understand how marketing supports business growth and drives long-term success in a competitive market environment.

Lesson 15: Art of Business Communication [worth 1 CPD Point]
This lesson explores the fundamentals of effective business communication, emphasizing clarity, professionalism, and impact. It covers key strategies for crafting messages, active listening, nonverbal cues, and adapting communication styles for diverse audiences. By mastering these skills, learners will enhance their ability to build strong professional relationships, resolve conflicts, and convey ideas confidently in any business setting.

Lesson 16: Crisis Management [worth 1 CPD Point]
This lesson provides essential strategies for navigating and resolving business crises. It covers crisis planning, risk assessment, effective communication during emergencies, and post-crisis recovery. Learners will gain the tools to respond swiftly, minimize damage, and maintain organizational stability under pressure.

Lesson 17: Supply Chain Management [worth 1 CPD Point]
In this lesson, we will learn about Supply Chain Management (SCM), which will focus on managing the flow of goods, information, and resources from suppliers to customers. We will explore how SCM aims to improve efficiency, reduce costs, and enhance customer satisfaction by optimizing processes like sourcing, production, logistics, and inventory management. Additionally, we will understand the importance of supplier relationships, risk management, and adapting to market changes. By integrating technology and data, supply chains will enhance visibility and streamline operations for better performance and faster deliveries.

Lesson 18: Finance in Business Management [worth 1 CPD Point]
In this lesson, we will learn about Finance in Business Management, which focuses on managing a company's financial resources to achieve its goals. We will explore key financial concepts such as budgeting, investment, financial planning, and risk management. The lesson will highlight the importance of making informed financial decisions to ensure profitability, liquidity, and long-term growth. We will also examine how businesses raise capital, allocate funds, and evaluate financial performance. By understanding these principles, we will learn how effective financial management contributes to a company's overall success and sustainability.

Lesson 19: Skills of Communication [worth 1 CPD Point]
In this lesson, we explore the essential skills of communication in business management. Effective communication ensures clarity, teamwork, and productivity in an organization. Key skills include verbal and non-verbal communication, active listening, and persuasive speaking. Written communication is also crucial for reports, emails, and proposals. Managers must develop interpersonal skills like empathy and conflict resolution to enhance teamwork and decision-making. Adapting communication styles based on the audience improves understanding and engagement. Strong communication fosters a positive work environment and contributes to business success.

Lesson 20: Retail Chain Management [worth 1 CPD Point]
In this lesson, you will explore the fundamentals of Retail Chain Management, including key strategies for store operations, customer service, inventory control, and sales optimization. You will learn how to enhance the shopping experience, manage supply chains efficiently, and implement effective marketing techniques to drive business growth. By the end of this lesson, you will have a strong understanding of how to successfully manage a retail business and adapt to changing consumer trends.

Lesson 21: Conflict Resolution within an Organization [worth 1 CPD Point]
In this lesson, we will explore the importance of conflict resolution within an organization and how effectively managing disputes can lead to a healthier work environment. We will discuss common sources of workplace conflicts, such as miscommunication, differences in values, and competition for resources. Various conflict resolution strategies will be covered, including negotiation, mediation, and collaboration, emphasizing the need for active listening, empathy, and problem-solving skills. Additionally, we will highlight the role of leadership in fostering a culture of open communication and mutual respect to prevent and address conflicts proactively.

Lesson 22: Skills of a Good Manager [worth 1 CPD Point]
In this lesson, you will learn about the essential skills that make a good manager effective in leading a team and achieving organizational goals. You will explore the importance of communication, which will help ensure clear and open dialogue, and leadership, which will enable you to motivate and guide employees. Decision-making skills will assist you in solving problems efficiently, while emotional intelligence will allow you to understand and manage both your own emotions and those of your team. Additionally, you will discover how time management, adaptability, and delegation will help you handle responsibilities effectively. By mastering these skills, you will be able to create a positive work environment, improve team performance, and drive success within your organization.

Lesson 23: Human Resources (HR) [worth 1 CPD Point]
In this lesson, we will explore the role of Human Resources (HR) in Business Management, focusing on its importance in building a productive and motivated workforce. We will examine key HR functions such as recruitment, employee training and development, performance management, compensation and benefits, and workplace policies. Additionally, we will discuss the significance of maintaining a positive organizational culture, ensuring legal compliance, and fostering employee well-being. By the end of this lesson, you will understand how HR strategies contribute to business success and overall organizational efficiency.

Lesson 24: Technology Enabled Communication [worth 1 CPD Point]
In this lesson, we will explore how technology has transformed the way people communicate in both personal and professional settings. We will look at various digital tools and platforms—such as email, social media, instant messaging, and video conferencing—that have made communication faster, more efficient, and more accessible. The lesson also highlights the benefits and challenges of technology-enabled communication, including issues like information overload, digital etiquette, and the importance of maintaining human connection in a virtual world.

Lesson 25: Performance Management [worth 1 CPD Point]
In this lesson, we will learn about performance management in business management. It focuses on the processes and strategies used to monitor, evaluate, and improve employee performance in alignment with organizational goals. Key components include setting clear performance expectations, providing regular feedback, conducting performance appraisals, and identifying opportunities for training and development. Effective performance management helps boost productivity, enhance employee motivation, and drive overall business success.

Lesson 26: Operations Management [worth 1 CPD Point]
In this lesson, we will learn about operations management in business management. Operations management involves planning, organizing, and overseeing the production of goods or services. It focuses on efficiently utilizing resources such as labor, materials, and technology to deliver high-quality products that meet customer expectations. Key topics include supply chain management, quality control, production planning, inventory management, and process improvement. By the end of the lesson, students will understand how effective operations management contributes to a business’s overall performance and competitiveness.

Lesson 27: Innovation and Entrepreneurship [worth 1 CPD Point]
In this lesson, you will learn about the concepts of innovation and entrepreneurship and their importance in business management. The lesson explores how innovative thinking drives business growth and competitiveness, and how entrepreneurs identify and seize opportunities to create value. You will also examine different types of innovation—such as product, process, and business model innovation—and understand the skills and characteristics of successful entrepreneurs. Finally, the lesson highlights the role of risk-taking, creativity, and strategic planning in launching and sustaining new ventures.

Lesson 28: E-Commerce and Business Organizations [worth 1 CPD Point]
This lesson focuses on the impact of e-commerce on business organizations and how it has transformed the way businesses operate. It explores the different types of e-commerce models, such as B2B, B2C, and C2C, and examines the benefits and challenges of conducting business online. The lesson also highlights how e-commerce affects areas like marketing, customer service, operations, and supply chain management. Additionally, it covers the importance of technology, security, and data protection in managing e-commerce platforms effectively.

Lesson 29: Development of Communication Skills [worth 1 CPD Point]
This lesson discusses the development of communication skills within the context of Business Management and Communication. It highlights the importance of effective communication in professional settings, covering both verbal and non-verbal methods. Key topics include active listening, clarity in message delivery, adapting communication styles to different audiences, and overcoming barriers to communication. The lesson also emphasizes the role of communication in leadership, teamwork, and conflict resolution, making it a vital skill for business success.

Lesson 30: Advertising in Business Management [worth 1 CPD Point]
This final lesson will explore the role of advertising in Business Management, highlighting how it supports brand awareness, customer engagement, and sales growth. Students will learn about different types of advertising, such as digital, print, and broadcast, and how businesses choose the right medium for their target audience. The lesson will also cover advertising objectives, budgeting, and the importance of measuring campaign effectiveness. Through real-world examples and case studies, students will understand how strategic advertising contributes to overall business success.

20 FREE Business Toolkits for Professionals (Additional Bonus)

50 FREE CV Templates (Additional Bonus)

1000 Business Interview Question & Answers (Additional Bonus)

Student Query Section

Instructors

Tanusree Sengupta

Lecturer and Module Head of Sociology and Business Communication and Business Management

4.6

1497 Students

2 Courses

I am a Lecturer of Sociology and Business Communication and Management Studies with 16 years of teaching experience in both offline and online mode.

I have completed my Graduation in Sociology from Presidency College, where I was honoured with National Merit Scholarship from UGC.
I have completed my Masters In Sociology, with Specialization in Criminology, from University of Calcutta through Presidency College with 1st class first and 1st class 2nd rank.
I have completed my Ph.D course work in Gender Studies. I have also completed my Certificate Course in Business Communication from Narsee Monjee Institute of Management Studies, Mumbai.
I was associated with Kasiswari College, Kolkata, West Bengal as a Lecturer of Sociology for 3 years. I was also associated with a Hotel Management Institute as a Lecturer of Communication skills. I was associated as a Lecturer with DY Patil Law College and DY Patil College of Nursing, Navi Mumbai for 3 years.
I was also associated as a Professor with Schoolguru Eduserve, Mumbai where I taught various Online Courses.
I am a PG Diploma Holder in Clinical Psychology and Counselling Psychology as well. I am a Certified Academic Counsellor and guide students to choose their right career path.
As a Clinical Psychology Diploma Holder I try to talk to people from different background and help them cope up with different deviant behaviour and deal with their mental stress and trauma.

Presently I am associated as a Module Head and Lecturer with an Online University located in Greece, where I teach and guide aspiring Management students and working professionals. I am also a reviewer and supervise Dissertation projects on Management and Criminology. I take sessions on Psychology programmes as well. Many of my articles were published in National and International magazines and I have contributed articles to few Books as well.

Anwita Roy (Course Director)

4.5

1497 Students

1 Course

Anwita Roy is the visionary Course Director at Scholastia, where she leads with a passion for academic excellence, global relevance, and learner empowerment. With a strong background in curriculum design, adult learning, and strategic communication, Anwita brings both creativity and rigor to every course crafted under her leadership.
At Scholastia, Anwita spearheads the development of internationally accredited short diploma programs that are not only career-focused but also deeply accessible and affordable. Her approach blends practical skills with academic integrity, ensuring that each course offers real-world value and meets international continuing professional development (CPD) standards.
Anwita is known for her ability to identify emerging skill gaps and translate them into engaging, industry-relevant learning experiences. Her commitment to quality, innovation, and student success has helped Scholastia gain recognition as a trusted destination for professional learners worldwide.
Driven by a belief that quality education should be within everyone’s reach, Anwita continues to shape Scholastia’s academic vision—making learning more inclusive, relevant, and transformative.

Feedback

4.5

Total 17 Ratings

52.941176470588%

41.176470588235%

5.8823529411765%

Reviews (17)

RS

Raghvendra Singh Rao

1 month ago

Good
AMIT KUMAR

1 month ago

Great happy to learn
SJ

Shino Joy

2 months ago

it was indeed an enriching experience going through this course. it was like a revision for me since i am an educator by profession. i take classes for the students of BBA and Becom. these sessions would enlighten us to take ore sessions for the students.

Level All Levels
Total Enrolled 1497
Duration 30 hours 22 minutes
Last Updated July 30, 2025
Certificate Certificate of completion

Business Management and Communication

About Course

UK Accredited Certification Course with CPD Points

This course bears international accreditations from CA Worldwide and CPD Index!

Course Introduction Video

Preview Lessons from the Course for you to Judge if it'll be Worth Enrolling

Sample Certificate

What Will You Learn?

Material Includes

Requirements

Audience

Course Content

Business Studies and Objectives

Quick Guide on Lesson 1

Principles of Management

Quick Guide on Lesson 2

Business Ethics

Quick Guide on Lesson 3

Leadership in Business Management

Quick Guide on Lesson 4

Communication in Business Management

Quick Guide on Lesson 5

Modes of Communication

Quick Guide on Lesson 6

Organizational Behaviour and Organizational Communication

Quick Guide on Lesson 7

Corporate Social Responsibility (CSR) and Corporate Governance

Quick Guide on Lesson 8

Consumerism and Consumer Protection Act/Laws

Quick Guide on Lesson 9

Planning and Controlling in Management

Quick Guide on Lesson 10

Communication and Business Writing

Quick Guide on Lesson 11

Strategic Planning and TOWS Matrix

Quick Guide on Lesson 12

Decision Making in Business Management

Quick Guide on Lesson 13

Marketing and Business Management

Quick Guide on Lesson 14

Art of Business Communication

Quick Guide on Lesson 15

Crisis Management

Quick Guide on Lesson 16

Supply Chain Management

Quick Guide on Lesson 17

Finance in Business Management

Quick Guide on Lesson 18

Skills of Communication

Quick Guide on Lesson 19

Retail Chain Management

Quick Guide on Lesson 20

Conflict Resolution within an Organization

Quick Guide on Lesson 21

Skills of a Good Manager

Quick Guide on Lesson 22

Human Resources (HR)

Quick Guide on Lesson 23

Technology Enabled Communication

Quick Guide on Lesson 24

Performance Management

Quick Guide on Lesson 25

Operations Management

Quick Guide on Lesson 26

Innovation and Entrepreneurship

Quick Guide on Lesson 27

E-Commerce and Business Organizations

Quick Guide on Lesson 28

Development of Communication Skills

Quick Guide on Lesson 29

Advertising in Business Management

Quick Guide on Lesson 30

20 FREE Business Toolkits for Professionals (Additional Bonus)

20 FREE Business Toolkits for Professionals

50 FREE CV Templates (Additional Bonus)

50 FREE CV Templates

1000 Business Interview Question & Answers (Additional Bonus)

1000 Business Interview Question & Answers

Student Query Section

Space for Student Queries (Interact with Your Educator)